Freerunner's Privacy Policy

Free Runner Net Ltd ("Freerunner") is committed to protecting the privacy and security of your personal information. This Privacy Policy ("Policy") describes the personal information we may collect from you, how we may use it, when we may disclose it, how we safeguard it, how we may access it and control its use in connection with our marketing and advertising communications and the procedures that we have in place to safeguard your privacy.

The policy covers your use of the Freerunner website(s) and WiFi services.

Last updated: May 2018.

  1. Collection of personal information from you
  2. Automatically collected information
  3. Use of your personal information
  4. Opt in/Opt out
  5. Non-disclosure to third parties
  6. Cookies
  7. Security of your information
  8. Hyper Links
  9. Can children use this?
  10. Revisions to this policy

1. Collection of personal information from you

When you register an account with us we collect your email address and a password, this is used to authenticate you when you connect to the WiFi service. Freerunner will not use your information for marketing purposes. If you email us or contact us by phone we may collect more information from you to help in your query, this information will not be retained after the query has been resolved. You may optionally opt-in to marketing communications provided by the host venue - how your personal data will be used will be covered by their privacy policy. The host venue will provide you with a method of opting out at any time.

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2. Automatically collected information

When you log into our service with a mobile device or laptop we automatically receive information such as your ip address, your devices MAC address, your venue location, your browser type and version, and the date and time you logged in. This information is stored on our secure servers, and we may use it to improve our services and products.

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3. Use of your personal information

We may mail you about your account ( as part of the forgotten password process for example ) but will not send you marketing material or pass on to third party partners without your explicit permission.

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4. Opt in/Opt out

If at any time you which to have your account deleted then email support@freerunr.com.
You may request a download of the personal data we hold on you after you have logged in.
We have a Data Protection Officer to assist with all queries regarding our processing of personal information who can be contacted via DPO@freerunr.com

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5. Non-disclosure to third parties

Unless we have your express consent, we will not disclose your personal data to third parties unless required to do so by law.

We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing purposes without your express consent.

We may however provide aggregate statistics about our customers, sales traffic patterns and related site information to reputable third-party vendors and relevant affiliate partners, but these statistics will include no personally identifying information. We may also release account information where we believe in good faith that this release is reasonably necessary to comply with the law.

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6. Cookies

We do not use cookies on any of our website or login/landing pages.

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7. Security of your information

We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world. All personal data is stored in encrypted form. We use secure socket layer software (SSL) as standard to help protect your personal information When you register with us.

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8. Hyper Links

Our landing pages may contain hyper-links that connect you to sites of other organisations which are not our responsibility. We have no control over any of the information you can access via other web sites. No of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Freerunner.

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9. Can children use this?

We place no restrictions on the use of this service, therefore children are free to use it. We have put in place a content filter solution that blocks sites that we have deemed unsuitable for access on a public communication service. These sites include pornography, self-harm, tobacco, alcohol etc which are deemed inappropriate use on a public service.

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10 Revisions to this policy

We may update or revise this policy from time to time. The update and revision date can be seen at the top of this page. We encourage our users to periodically check this page for changes.

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